Web
Reprobel, finally a clear portal.
UX/UI Redesign of a copyright management organization's declaration portal — to make a tedious process simple and intuitive.
The project
The context,
and what we did.
The Starting Point
Reprobel is the collective management organization that administers copyright and legal remuneration rights for Belgian authors and publishers. Its declaration portal worked, but it had become outdated: overloaded with information, poorly structured, with inconsistent color coding (red buttons for validation, help text in red…). The result was a confusing experience for companies that had to declare their reproductions there. Reprobel entrusted us with modernizing the interface.
Our Response
We tackled the portal methodically. First, an analysis of the existing system: identifying frustrations, listening to users, listing what was broken. Then, wireframes and interactive prototypes to test new page structures before designing anything. Next came interface design: a modern palette consistent with Reprobel’s image, icons and buttons that were finally readable. The portal ran on Bootstrap 4 and the client wanted to keep it — we upgraded it to Bootstrap 5 and integrated these constraints directly into the redesign on Figma.
For integration, we worked with our technical partner The Fabrik: Elicla handled all the visual aspects (Bootstrap, CSS, JS), The Fabrik the architecture and logic in PHP Twig. User testing validated the improvements at the end of the journey.
The Result
In approximately four months, the portal went from obsolete to crystal clear: a more accessible and efficient interface where declaring reproductions became a formality rather than a headache. An end-to-end redesign — analysis, design, integration, testing — with fluid communication between the client and partners.